Frequently Asked Questions

GUEST RECEPTION SCHEDULE:


Lunch from 13.30 to 14.30, and dinner from 20.30 to 21.30.


WHAT IS OUR CONCEPT?

To experience the action of eating in a different way.
With each lunch or dinner, 30 customers have the opportunity to enjoy the experience we provide, all revolving around the table.
It consists of a series of phases, divided into acts that combine snacks, tapas, thematic or sequential product dishes, desserts and sweet snacks. You can have this experience while pairing wines, and both the savory and the sweet snacks are served in the outdoor or glassed garden, weather permitting.


HOW LONG DOES IT TAKE TO EAT?


Between 2:30 and 3 hours. It also depends on the pace the customer sets for us. Additionally, we would suggest that if you are a smoker, you agree on times with the establishment to take breaksbeforehand.


MENUS CAN CONTAIN FOOD ALLERGENS


IF I'M ALLERGIC, CELIAC, INTOLERANT TO CERTAIN PRODUCTS OR I DON'T LIKE CERTAIN INGREDIENTS, ARE THERE OTHER OPTIONS?


When making the reservation, you should let us know about your requests, either through the webpage or when we contact you. We will try to respect them as much as possible and adapt the menu to your needs.


I'M VEGETARIAN. DO YOU HAVE A MENU?


We don't have an exclusive menu for vegetarians, but we will adapt to your tastes as much as possible.


ARE CHILDREN ALLOWED?


Children are allowed. We leave it up to the parents if they want their children to join them, but the experience lasts almost three hours. This is normally too long for the littlest ones. Moreover, we do not offer anything on the menu for them. But if you let us know beforehand when you book, we can make something the child will like, subject to the product's availability at that time.
IS THE WINE-PAIRING MENU THE ONLY OPTION?
No. We also have a wine list with fifteen hundred options. You can choose whichever one you like most.
We also have non-alcoholic beverages.


WHAT HAPPENS IF I DON'T SHOW UP FOR THE RESERVATION, OR IF I WANT TO CANCEL IT?


The Restaurant provides the Reservation Service with prior authorization, so the Restaurant blocks a bank deposit with your bank card. This deposit allows the bank entity to authorize the charge beforehand.
The Restaurant has established a set amount of 150€ as bank deposit for each reserved guest. This amount is shown when you make the reservation.
This prior authorization is not payment for food. The food is paid for exclusively on-site. The Reservation Service with prior authorization is only a guarantee for the Restaurant, and it collects no charge when the reservation is made.
However, if the Customer does not show up, or cancels or modifies the reservation after the deadline, the aforementioned bank deposit will be used, and the amount will be charged to your bank account.


CAN WE MODIFY THE DATE, TIME AND/OR SERVICE OF THE RESERVATION?


Yes, if you do so at least FIVE DAYS before the date of the initial reservation, by sending an email to quiquedacosta@quiquedacosta.es


CAN WE PUT TABLES TOGETHER IF I MAKE SEPARATE RESERVATIONS?


You cannot. Our particular nature of our tablesprevents us from doing so.


IS THE RESERVATION PERSONAL AND NON-TRANSFERRABLE?


No, when you make the reservation, you receive a code that just needs to match the one that we have. So if you can't come, you can transfer the reservation to whomever you want. Or if you'd like, you can purchase the gift certificate for your family and friends.


IS IT IMPORTANT TO BE ON TIME?


Punctuality is essential. 
Reservation schedules streamline the dining room and kitchen’s work so we can provide better service.


CAN I GIFT THE QUIQUE DACOSTA EXPERIENCE?


You can gift the QDR experience by purchasing one of our gift certificates. To do so, go to the GIVE section on this webpage and select one of the available options. Place your payment through the platform, and you will receive an email confirming your purchase. If you'd like, you can receive the physical gift certificate at a post address, so you can give it to the recipient in person.

 

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